For many people, the biggest impediment to success is their own self....
Unless a shopper has already visited your store, there is often a barrier between you and your customer....
Years ago I had an incredibly talented retail associate working for me. He was smart, charming, a fast learner....
There will be three types of specialty store employees working this Black Friday weekend. The first type is the jerk....
A salesperson recently asked me if selling only what's in stock is good service....